Frequently Asked Questions

Do I need to be home during the cleaning?

Not at all! Many of our clients provide access in advance. Your comfort and convenience are our priority.

Cancellations that are done in less than 24 hours of the service appointment time range will result in an automatic $75 cancellation fee charge

Rescheduling appointments in less than 24 hours of the service appointment time range will result in an automatic $50 cancellation fee charge

Do you bring your own cleaning supplies and equipment?

Yes! We arrive fully equipped with all necessary tools including green cleaning options upon request.

If you book for an 8-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 8-10am (estimated).

Please feel free to reach out to us directly should you encounter any problems with this – info@elevateprocleaning.com

How do I book a cleaning service?

You can easily book online, call us, or send a message through our website or social media. We’ll get back to you within 24 hours.

Are you insured?

Yes, we are fully insured for your peace of mind and ours.

Have more questions? Talk to an executive.